Frequently asked questions
While we're happy to accommodate small changes to your order, we recommend making any adjustments at least 14 days before your event to ensure equipment availability.
We deliver to your venue within a pre-scheduled time window. Our team will coordinate with you or your event planner to determine the best delivery and pickup times. Delivery fees are based on location and order size.
Yes, we offer professional setup and breakdown services for an additional fee. These services must be arranged in advance and will be included in your quote.
Renters are responsible for items during the rental period. We offer an optional damage waiver for added protection. Any damage beyond normal wear will be assessed after return.